发明名称 Method and apparatus for building asset based natural language call routing application with limited resources
摘要 A method of processing limited natural language data to automatically develop an optimal feature set, bypassing the standard Wizard of OZ (WOZ) approach is provided. The method provides for building natural language understanding models or for processing existing data from other domains, such as the Internet, for domain-specific adaptation through the use of an optimal feature set. Consequently, when the optimal feature set is passed on to any engine, the optimal feature set produces robust models that can be used for natural language call routing.
申请公布号 US2008010280(A1) 申请公布日期 2008.01.10
申请号 US20060454694 申请日期 2006.06.16
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 JAN EA-EE;LI XIANG;LUBENSKY DAVID;STEWART OSAMUYIMEN THOMPSON
分类号 G06F17/30 主分类号 G06F17/30
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