摘要 |
The method and system improves the efficiency of the use of trained medical personnel in treating monitored patients. Specifically, this efficiency is improved in remote chronic disease monitoring. The method and system incorporates a pool of call screeners to contact and screen remote patients that have not submitted their data. Depending on the results of the screening, the patient may require assistance from skilled medical personnel and be routed to such personnel. Alternative embodiments may screen all remote patients without first collecting physiological data. A preferred embodiment will include a means for the patient to provide feedback to the caseworker or the skilled medical personnel.
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