发明名称 Hybrid recording of communications
摘要 Systems and methods for recording communications are provided. In this regard, a representative system incorporates recording resources and a recording controller. The recording resources are operative to record information corresponding to communications, with the communications being provided in multiple communication formats and/or involving devices and paths with varying characteristics and capabilities. The recording controller is communicatively coupled to each of the recording resources. The recording controller is operative to: monitor the communications; determine suitability and availability of the recording resources for recording the communications; analyze a recording hierarchy; and allocate at least an available one of the recording resources for recording a designated one of the communications based on the suitability and availability determined and the recording hierarchy.
申请公布号 US2007297578(A1) 申请公布日期 2007.12.27
申请号 US20060475683 申请日期 2006.06.27
申请人 WITNESS SYSTEMS, INC. 发明人 BLAIR CHRISTOPHER D.;HEAP RICHARD L.;SPOHRER DAN
分类号 H04M1/64 主分类号 H04M1/64
代理机构 代理人
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