System and method of scheduling assisted-service travel terminal representatives

摘要

A system and method of scheduling assisted-service travel terminal representatives which optimizes staffing of assisted-service travel terminals. The system includes a computer for analyzing the first travel information from a plurality of self-service travel terminals and second travel information from a plurality of assisted-service travel terminals to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives, and for generating a report containing the schedule.