摘要 |
A system and method of interacting in a multimodal fashion with a user to conduct a survey relate to presenting a question to a user, receiving user input in a first mode and/or a second mode, classifying the received user input on a certainty scale, the certainty scale related to a certainty of the user in answering the question and determining whether to accept the received user input as an answer to the question based on the classification of the received user input. A multimodal or single mode clarification dialog can be based on the analysis of the received user input and whether the user is confident in the answer. The question may be a survey question.
|