| 摘要 |
A system and a method for generating custom made scripts and dynamic scripts are provided to protect customer information by providing scripts having merely customer information. A system for generating custom made scripts and dynamic scripts includes a consult script generating part(101), a dynamic script generating part(103), a basic data registration part(102), and an announcement making part(104). The consult script generating part generates custom made scripts according to customers or themes. The dynamic script generating part generates dynamic consult scripts according to the process direction of the consultation. The basic data registration part registers basic data such as script configuration, selection information, and announcements. The announcement making part makes detail announcements required for the consultation. |
