System and method for performance monitoring and diagnosis of information technology system

摘要

A system, method and computer program product for performance monitoring and diagnosis of a target machine, including installing a management console configured to communicate with an agent deployed on a target machine; gathering performance data of the target machine via the agent deployed on a target machine; sending via the agent deployed on a target machine the gathered performance data of the target machine to the management console at regular intervals for diagnosis; diagnosing the performance data captured at the regular intervals using a knowledge base representation technique via a diagnosis engine; and raising an alert event on the target machine depending on a criticality of the diagnosed performance data via the diagnosis engine.