| 摘要 |
A first exemplary method for helping a user operate a media-playing set using a control device, preferably a handheld remote, includes providing a remote support site from which at least one representative can remotely configure the set and, as the representative remotely makes different entries, highlighting the corresponding entry items on an image of the control device locally displayed on the set. A second exemplary method and system for helping operate such a set in which a readily expandible and updateable central database is provided at the remote support site for networked connection with the set and upon simple selection of a single help function included on the control device, an extensive and up-to-date explanation of how a selected control item of interest, such as an entry button or on-screen menu item, operates is retrieved from the database and promptly displayed by the set.
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