发明名称 |
APPARATUS, SYSTEM, AND METHOD FOR ENHANCING HELP RESOURCE SELECTION IN A COMPUTER APPLICATION |
摘要 |
An apparatus, system, and method are disclosed for enhancing help resource selection for a user that accesses a help function within a computer application. The method of enhancing the help resource selection comprises determining a list of help resources applicable to the current context of the user interaction with the computer application and the help feature. Then, the method ranks applicable help resources according to relevance criteria set by the practitioner of the invention. For example, the practitioner may wish to provide certain help resources based upon the skill level of the user and whether the user has accessed specific help resources in the past. The method would preferentially select those help resources that matched the user skill level and past access criteria set by the practitioner.
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申请公布号 |
US2007277104(A1) |
申请公布日期 |
2007.11.29 |
申请号 |
US20060420440 |
申请日期 |
2006.05.25 |
申请人 |
HENNUM ERIK FREDERICK;LAROCHE MATTHEW PAUL;MUNSON ERIC BENJAMIN;NUZZO-JONES GOSS FRANKLIN |
发明人 |
HENNUM ERIK FREDERICK;LAROCHE MATTHEW PAUL;MUNSON ERIC BENJAMIN;NUZZO-JONES GOSS FRANKLIN |
分类号 |
G06F3/00 |
主分类号 |
G06F3/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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