发明名称 |
Dispatch application utilizing short message service |
摘要 |
A dispatch communication and management system and method, preferably based on the SMS function of the GSM specification, allows a dispatcher and a remote service technician to exchange messages in a prescribed format to alternately enter event information into a customer service record.
|
申请公布号 |
US7277717(B1) |
申请公布日期 |
2007.10.02 |
申请号 |
US19990486787 |
申请日期 |
1999.07.06 |
申请人 |
AT&T BLS INTELLECTUAL PROPERTY, INC. |
发明人 |
HART JOHN P.;SMITH WAYNE H. |
分类号 |
G06F17/60 |
主分类号 |
G06F17/60 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|