发明名称 HELP SYSTEM
摘要 <p><P>PROBLEM TO BE SOLVED: To dynamically generate an appropriate help page corresponding to a user and equipment statuses in network equipment such as an image processor or home electrical appliances. <P>SOLUTION: An image processor 1 and a client terminal 3 are connected through an LAN 4 to each other. A help server device 2 for storing data for help preparation is connected through a wide area network WAN 5. The image processor 1 dynamically generates a Web page in response to a request from a client terminal 3, and makes a response to a client terminal 3. The image processor 1 acquires and stores necessary help preparation data from the help server device 2. The image processor 1 dynamically prepares a help page corresponding to a user and an option mounting status, and makes a response to the client terminal 3 in response to a request from the client terminal 3 for the Web page. Thus, it is possible to quickly and accurately present only the necessary help information which is easy to understand for the user. <P>COPYRIGHT: (C)2007,JPO&INPIT</p>
申请公布号 JP2007206999(A) 申请公布日期 2007.08.16
申请号 JP20060025429 申请日期 2006.02.02
申请人 RICOH CO LTD 发明人 KOBAYASHI SAYAKA
分类号 G06F3/12;B41J29/38 主分类号 G06F3/12
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