摘要 |
A system and method routes messages based on an intended recipient's availability to receive messages. Each network user's current status is determined by tracking when the user activates and deactivates an auto-reply feature. The user's current status, return date and alternate contact(s) are specified in the auto-reply and stored and updated on a user status server which periodically communicates to each user the current status information for each contact listed in that user's address book. When the current status information indicates that the intended recipient is unavailable, message routing options are presented to the sender. These options include sending the message to the user regardless of the intended recipient's current unavailability, not sending the message at all, routing the message to at least one specified alternate contact, sending the message to the intended recipient while sending a copy of the message to the alternate contact.
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