Computer System for Processing Rental Car Reservations with Automated Callback Reminders

摘要

Computer based rental vehicle tracking and reservation systems provide a callback reminder function. An automated scheduler uses a rules engine to create and update the callback reminders. The scheduler uses one or more sets of business rules embodied as algorithms in a rules engine to process the rental records. The business rules are flexible and may be tailored to specific scenarios. The rules engine is preferably executed each time a record is updated to correspondingly update the associated callback reminders.