| 摘要 |
The present invention includes both a system and a method for communication over Internet protocol. In its various embodiments, the system and method of the present invention is particularly well suited for communication via VoIP between a user and a recipient, wherein the recipient is a host or a representative of a host. For example, a recipient could be a customer service or client relation's specialist employed by a host company. According to the present invention, the host is responsible for providing communications means to the recipient. In particular, the communications means are embedded within a host web page accessible to the user, such that the user can directly communicate via Internet protocol to a selected recipient or representative of the host. |
