| 摘要 |
An embodiment of the present invention integrates virtual user communities (e.g., forums, example exchanges, etc.) with on-line support information or documentation pertaining to tasks (e.g., installation or use of a software product, use of a consumer product, etc.) a user is attempting to perform. The community is integrated with the support information and automatically provided to the user. Only information relevant to the user task is provided from the community. The user may further interact with the community through the task support interface.
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