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发明名称
METHOD AND APPARATUS FOR MULTIMEDIA INTERACTION ROUTING ACCORDING TO AGENT CAPACITY SETS
摘要
申请公布号
EP1625460(A4)
申请公布日期
2007.06.06
申请号
EP20030800376
申请日期
2003.12.31
申请人
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
发明人
GOLITSIN, VLADIMIR, G.;BARINOV, VITALY, Y.
分类号
H04M5/00;G06F;H04M3/00;H04M3/51;H04M3/523
主分类号
H04M5/00
代理机构
代理人
主权项
地址
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