发明名称 |
Telephony and web services coordination |
摘要 |
Systems and methods are provided for coordinating telephony and web services. One method embodiment includes defining a call control XML (ccXML) element associated with accessing a web service application. The method includes extracting a session identification (ID) from a ccXML action in a telephony session. The session ID is used to store and retrieve session context in a context repository. A web service application is invoked using the session ID to coordinate events and context between the telephony session and the web service application.
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申请公布号 |
US2007116223(A1) |
申请公布日期 |
2007.05.24 |
申请号 |
US20050262097 |
申请日期 |
2005.10.28 |
申请人 |
BURKE PAUL M;EVANS GREGORY R;MCGLASHAN SCOTT;ISAACSON DAVID R;SHILLINGER SANDRA L;WINSOR GERALD W |
发明人 |
BURKE PAUL M.;EVANS GREGORY R.;MCGLASHAN SCOTT;ISAACSON DAVID R.;SHILLINGER SANDRA L.;WINSOR GERALD W. |
分类号 |
H04M3/42;H04L12/66 |
主分类号 |
H04M3/42 |
代理机构 |
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地址 |
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