METHODS AND SYSTEMS FOR PROVIDING KNOWLEDGE DOCUMENTS

摘要

Methods and systems for providing knowledge documents are disclosed. In one embodiment, a system may include a community of practice (198), including members (110, 120, 130) and a knowledge management architecture (105) managing knowledge documents used by the community of practice (198) and maintaining a user profile for each member having criteria reflecting a preferred format for received knowledge documents. The knowledge management architecture (105) may be configured to receive a search request for knowledge documents from a first member. The first member may be associated with a first user profile with first user profile criteria. The knowledge management architecture (105) may also be configured to generate a search result based on the search request. The search result may include one or more of the knowledge documents. Further, the knowledge management architecture (105) may convert a first knowledge document included in the search result to a format compatible with the first user profile criteria and provide the converted knowledge document to the first member.