发明名称 |
MULTIMEDIA CALL HANDLING |
摘要 |
A multimedia telecommunications call centre (10) receives incoming calls via a gateway (14), which transmits the call request to a multipoint controller (20). The multipoint controller controls call routing to a desired terminal (22, 23) on a network (30), with the physical call datastream being carried directly across the network without mediation by the multipoint controller, thereby obviating bottlenecks at the controller and providing scalability.
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申请公布号 |
CA2296488(C) |
申请公布日期 |
2007.05.01 |
申请号 |
CA19982296488 |
申请日期 |
1998.07.13 |
申请人 |
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY |
发明人 |
LANG, RUSSELL JOHN;POTTER, JONATHAN MORGAN MELBOURNE;WITCHALLS, STEWART ROBIN |
分类号 |
H04M3/50;H04L12/18;H04L12/66;H04M3/51;H04M3/523;H04M7/12 |
主分类号 |
H04M3/50 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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