BAD DEBT RECOVERY SYSTEM AND METHOD IN A PREPAID SERVICES ENVIRONMENT

摘要

In a system and method for enabling bad debt recovery in a prepaid services environment, a bad debt balance (acquired under a post-paid regime) is stored in a bad debt database associated with the customer who accumulated the bad debt. Deposits by the customer into a pre-paid account are then accepted and the balance tracked in a pre-paid account database. Requests for service by the customer, e.g. pre-paid telephone service, are tracked by the pre-paid application server and the services rendered while debiting the pre-paid service database according to the services used. Such requests for pre-paid service also serve to trigger an automatic withdrawal of an additional amount from the pre-paid account which is then applied to the bad debt balance.