| 摘要 |
A method for providing interactive, multi-user, self-managing, user-generated documentation for a software application accessible from multiple workstations comprising: running the software application that may be installed on the workstation, a network, or the Internet; invoking an adjunct interface for providing a user-to-user question and answer session associated with the software application; generating a FAQ based on the user-to-user question and answer session; saving the FAQ in a database that is user searchable; and linking the database to the software application.
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