System for Managing Real-Time Communications

摘要

A system for real-time communication between a plurality of separated users is claimed. The system includes a record including associated location information of where a first user is logged in. Computer software causes display of a user identifier for a second user on the display of a communication device of the first user for selection by the first user. Collaboration initiation software causes the retrieving of necessary addressing information for the second user upon selection by the first user. The collaboration initiation software causes the establishing of a connection between the first and second users, and to enable real-time communication including between the users. The system is configured to indicate to the first user whether another user is not logged in and to display at least two real-time communication types of the group consisting of video, audio and data conferencing on the display of the first user.