| 摘要 |
<p>A compact contact details coordination unit includes a communications nickname database associating each of a multiplicity of businesses with its communications nickname and a determiner to determine if a communications nickname is available for a business for at least the following communications providers: mail, fax, telephony, and digital communication. A method includes providing a business with a unified communications number for all types of customer communication and mapping the unified communications number to each address for the business issued by the communication service providers of the business. The method may also include routing communications addressed to the unified communications number to the appropriate address as a function of the type of communication.</p> |
