| 摘要 |
A portal uses portlets to provide a session to a user. Based on portlet events that occur in the session, portlet log entries are sent from the portlets to a log server. The log server stores log entries comprising the portlet log entries and the portal log entries. A customer service representative in communication with the user is provided a display of an activity of the user in the session based on the log entries from the log server.
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