MANAGEMENT OF EXPERT RESOURCES USING SEEKER PROFILES
摘要
<p>The present invention relates to a system and method of locating an expert having individualized knowledge of a seeker's request. A computer based match and route system is used to locate an expert. In the memory component of the system, a seeker profile is created and is embedded, prior to a request for an inquiry, with pre-selected inquiry criteria and values. An interactive problem definition page displays numerous inquiry criteria and values for a seeker to select. An expert having individualized knowledge regarding a seeker's request is located by filtering the pre-selected and seeker selected inquiry criteria and values.</p>
申请公布号
WO2007019470(A2)
申请公布日期
2007.02.15
申请号
WO2006US30796
申请日期
2006.08.07
申请人
XPERTUNIVERSE, INC.;NEVIN, JAMES, B.;ZELKIN, ABRAHAM;MASON, RICHARD, W.;STEINHOFF, JOHN
发明人
NEVIN, JAMES, B.;ZELKIN, ABRAHAM;MASON, RICHARD, W.;STEINHOFF, JOHN