摘要 |
<p>An embodiment of a framework for servicing a client computer (24) has a coordination engine (152) and a data retrieval service (105) for receiving a diagnostic data set (28) from a client computer (24), an analysis service (112) for analyzing (5206, 5236) said diagnostic data set (28) and for generating (5210, 5240) a recommendation (50) using the results of said analyzing. Functional modules may be executable by the services. The modules include a plurality of analysis modules (46, 112) for analyzing the diagnostic data set (28). The coordination engine (152) is arranged to receive data from the functional modules, select modules on the basis of the diagnostic data set (28), and pass the data to the selected modules.</p> |