发明名称 Presence-based telecommunications system
摘要 A method and apparatus for enabling a user of a telecommunications terminal to specify desired characteristics for the recipient of a call in lieu of a contact identifier are disclosed. The illustrative embodiment enables a user to specify one or more of the following criteria for a recipient: (i) a role requirement that specifies a role (e.g., a nurse, a doctor, etc.); (ii) a capability requirement that specifies one or more capabilities (e.g., able to speak Spanish, etc.); (iii) a location requirement (e.g., on the third floor of Building A, etc.); and (iv) a cardinality descriptor for the number of recipients (e.g., one recipient, at least three recipients, etc.). The illustrative embodiment also employs availability data (e.g., a schedule, etc.) and rules to determine whether a particular person is available to receive a call.
申请公布号 US7162256(B2) 申请公布日期 2007.01.09
申请号 US20030742243 申请日期 2003.12.19
申请人 AVAYA TECHNOLOGY CORP. 发明人 SELIGMANN DOREE DUNCAN;SAMMON MICHAEL J.;BROTMAN LYNNE SHAPIRO;KHAN ANJUM;KLEMM REINHARD PETER;JOHN AJITA;BOYER DAVID GRAY
分类号 H04M3/44;H04L12/56;H04L12/66;H04M3/42;H04W4/02 主分类号 H04M3/44
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