| 摘要 |
Systems, methods, and programs determine a fault on a device using a diagnostic agent. The systems, methods, and programs determine at least one service information associated with the fault, assigning the service bulletin to the fault, and displaying the service information associated with the fault. The systems, methods, and programs also includes identifying at least one fault in a device connected to a server, transmitting service information to the device, determining whether service information stored on the server corresponds to the fault, and assigning the corresponding service information to the fault.
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