| 摘要 |
A system and method for managing tasks and workflow in a complex environment such as a healthcare unit are described. The architecture of the inventive system includes core components and peripheral components that interact with each primarily through an interfacing event framework application within the core system. In addition to the event framework, the core system comprises a collaborative task platform and an intelligence application. The peripheral components include input devices for users, a system applications server, an integration server, person and asset tracking tags, a database server, and a knowledge base. The system manages workflow through a task-based orientation, and making use of task-based process mapping. Tasks may be created, including unstructured tasks, tasks may further be monitored, shared, transferred, and completed. The process may be envisioned as circular feedback loop including task management, metrics tracking, and real time process feedback. The task is a unit of transaction and central to system-based calculations which can measure return on investment that may, for example, include shorter length of stay in an emergency room, a decrease in medical errors, and an increase in revenue.
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