摘要 |
<P>PROBLEM TO BE SOLVED: To provide a merchandises investigation agent and sales system, in which a consumer requests merchandise investigation to an agent, the agent checks and records merchandise information from a consumer's standpoint, and then provides more detailed merchandise information to the consumer to avoid risks that consumers are so busy that they purchase merchandises without check for actual ones. <P>SOLUTION: Consumers view images of merchandises published on catalogs or the Internet. If a consumer selects or decides a merchandise to purchase after viewing it, the investigation agent and sales system transmits a request related to the items that the consumer wants to know about the merchandise to an agent through a communication means protected with security functions. The agent investigates merchandise information according to the consumer request, and then records it into a recording medium to provide the investigated and recorded information to the consumer through the communication means. The consumer receives the merchandise information while checking the information provided by the agent on the communication means at his/her convenient time, or decides to purchase the merchandise. <P>COPYRIGHT: (C)2007,JPO&INPIT |