发明名称 |
SYSTEM FOR INDIVIDUALIZED CUSTOMER INTERACTION |
摘要 |
A method and system for using individualized customer models when operating a retail establishment is provided. The individualized customer models may be generated using statistical analysis of transaction data for the customer, thereby generating sub-models and attributes tailored to customer. The individualized customer models may be used in any aspect of a retail establishment's operations, ranging from supply chain management issues, inventory control, promotion planning (such as selecting parameters for a promotion or simulating results of a promotion), to customer interaction (such as providing a shopping list or providing individualized promotions). |
申请公布号 |
EP1723596(A1) |
申请公布日期 |
2006.11.22 |
申请号 |
EP20050724231 |
申请日期 |
2005.02.28 |
申请人 |
ACCENTURE GLOBAL SERVICES GMBH |
发明人 |
FANO, ANDREW, E.;CUMBY, CHAD, M.;GHANI, RAYID;KREMA, MARKO |
分类号 |
G06Q10/00;G06K15/00 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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