摘要 |
<p>A system and method for serving clients requesting a service from a service provider is disclosed. The system includes a queue server (1) with wireless access to a mobile terminal operated by the client. When a client wants to access a service, he/she will contact the service provider from the client terminal, supplying the service provider with the ID of the client terminal, a desired notification time and possibly a "service window". The queue server (1) will register said data in a dynamic queue list with associated schedule of service, and arrange the entries in said queue list based on the desired queuing policy. The server will then transmit a message to the client next to be served at the estimated serving time minus the desired notification time.</p> |