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发明名称
Method of managing customer service sessions
摘要
The method manages, for example, a database to track customer service sessions over a plurality of communication media used by a customer.
申请公布号
US2006167941(A1)
申请公布日期
2006.07.27
申请号
US20050087807
申请日期
2005.03.24
申请人
HUANG DAWEI;QIAN LING
发明人
HUANG DAWEI;QIAN LING
分类号
G06F17/00;G06F15/00;H04M11/00
主分类号
G06F17/00
代理机构
代理人
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地址
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