摘要 |
A position information system ( 101 ) obtains position information (latitude and longitude) of a dispatch location from a telephone number/address DB ( 113 ) or an address/position information DB ( 114 ) based on the sender telephone number of a telephone ( 103 ) of a customer or the like requesting the dispatch. A display control portion ( 132 ) obtains map images of the vicinity of the dispatch location from a map DB ( 138 ) based on the position information, and displays these on a display ( 136 ) with the display location in the center. Also, position information and the current status of each dispatch staff member is obtained at any time from portable terminals ( 104 ) of the dispatch staff members, and based on this information, markings representing the dispatch staff members in the vicinity of the dispatch location are displayed on the map, allowing a staff member to be dispatched to be quickly and appropriately selected.
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