METHOD AND APPARATUS FOR PROVIDING AN ALARM NOTIFICATION BY A DISPATCH CALL

摘要

A first server (103) includes an alarm interface, receiving alarm notifications (117, 119) from alarm generating equipment (101); a communication interface, transmitting/receiving communications via a communication network (105); and a processor. The processor can receive alarm notification(s) via the alarm interface; convert the alarm notification(s) to alarm information; determine recipient(s) corresponding to the alarm notification(s); and, responsive to receipt of the alarm notification(s), transmit communication(s), associated with dispatch call information and alarm information, over the network (105) to the recipient (113, 115). A second server (107) includes a first communication interface, transmitting/receiving communications via the communication network (105); a second communication interface, transmitting/receiving communications via a dispatch network (109); and a processor. The processor can receive the communication; transform the at least one dispatch call request into a dispatch call; and transmit the dispatch call via the second communication interface.