METHOD AND SYSTEM FOR PROVIDING DIRECTORY ASSISTANCE

摘要

A method of providing directory assistance from an information provider is provided, comprising: obtaining an utterance including a request for an entity from a requestor; passing said utterance through an automated speech recognition system to determine a phone number for said entity; determining if said entity is a subscriber to the information provider; and if said entity is a subscriber, providing said phone number to said requestor and connecting said requestor to said entity; and if said entity is not a subscriber, providing said phone number to said requestor and offering to connect said requestor to a subscriber.