发明名称 |
Web callback through multimedia devices |
摘要 |
A method and apparatus are provided for establishing a communication connection between a client of a website and an agent of the website. The method includes the steps of downloading a webpage from the website to the client, such webpage including an embedded agent access applet and a communication system port identifier of the agent, the communication port identifier of the agent being different than a communication port identifier of the web site, activating the agent access applet within the downloaded webpage and forming a communication connection between the client and the communication system port of the agent based upon operation of the activated applet.
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申请公布号 |
US7027585(B2) |
申请公布日期 |
2006.04.11 |
申请号 |
US20020156406 |
申请日期 |
2002.05.28 |
申请人 |
ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES, LLC |
发明人 |
DEZONNO ANTHONY J. |
分类号 |
H04M3/00;H04M1/253;H04M1/725;H04M3/42;H04M3/51 |
主分类号 |
H04M3/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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