发明名称 PREDICTIVE, INTELLIGENT ROUTING OF CALLS TO USERS
摘要 <p>A network device includes a user interface to allow users to specify at least one contact device during a period of time. The network device also includes a predictor that predicts a probability of contact the user through at least one contact device. A first port allows the device to receive calls intended for the user and a second port to send contact signals to at least one contact device, depending upon a user specification. The network device has a processor to determine connection information based upon the contact device at which the user responds to the contact signal and transmit the connection information to the predictor to allow the predictor to update its probability predictions.</p>
申请公布号 WO2006028486(A2) 申请公布日期 2006.03.16
申请号 WO2005US02295 申请日期 2005.01.24
申请人 CISCO TECHNOLOGY, INC.;PUSHPARAJ, VINODH, FRANCIS 发明人 PUSHPARAJ, VINODH, FRANCIS
分类号 H04L12/26 主分类号 H04L12/26
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