发明名称 APPARATUS AND METHOD FOR GENERATING A CONTENT-BASED FOLLOW UP
摘要 An apparatus, system, and method for the creation of interaction requests during or after a base interaction. The interaction requests are put into feedback and action forms and are based on content of the base interaction, created in order to be used as drivers for the execution of follow up interactions associated with the base interaction.
申请公布号 EP1634225(A1) 申请公布日期 2006.03.15
申请号 EP20040719036 申请日期 2004.03.10
申请人 NICE SYSTEMS LTD. 发明人 GABAY, SHAY
分类号 G06Q30/00;H04H60/31;H04N7/16 主分类号 G06Q30/00
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