发明名称 |
Enhanced directory assistance automation |
摘要 |
The present invention enhances directory assistance automation by searching traditional directory assistance databases with independent listing and locality queries. Initially, a caller's speech responses from a directory assistance inquiry are individually converted to independent listing and locality search queries. The listing and locality queries are determined by processing the caller's speech responses using a defined speech recognition grammar. The listing and locality queries are used to search a directory assistance database. Once the listing results are returned from the directory assistance database, the records in the listing results are analyzed to select a number for the caller's directory assistance request.
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申请公布号 |
US6999563(B1) |
申请公布日期 |
2006.02.14 |
申请号 |
US20000642730 |
申请日期 |
2000.08.21 |
申请人 |
VOLT DELTA RESOURCES, LLC |
发明人 |
THORPE MICHAEL G.;DETRIE ROBERT C.;BIELBY GREGORY J. |
分类号 |
H04M1/64;H04M3/42 |
主分类号 |
H04M1/64 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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