发明名称 Consolidated monitoring system and method using the internet for diagnosis of an installed product set on a computing device
摘要 A method, system, and storage medium and system for managing computer system performance utilizing information acquired over the Internet is provided. The system comprises a user system having existing installed components that include software, hardware devices, system upgrades, and/or a peripheral device. The system also includes a consolidated monitoring tool executing on the workstation that monitors activities occurring on the workstation with respect to the existing installed components. The system further includes a communications link to a vendor system that supplies components and/or services to the user system. Upon encountering a minor error, the consolidated monitoring tool searches a database for the minor error, displays a corresponding explanation of the minor error for a user via translation tables stored in the workstation, and displays a corresponding set of action items for resolving the minor error or preventing a future occurrence of the minor error.
申请公布号 US2006025964(A1) 申请公布日期 2006.02.02
申请号 US20050222607 申请日期 2005.09.09
申请人 IULO BERNARD;MANRIQUE WALTER A 发明人 IULO BERNARD;MANRIQUE WALTER A.
分类号 G06F15/00;G06F17/30 主分类号 G06F15/00
代理机构 代理人
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