摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide a passenger management method, a passenger management system, and terminal equipment for supporting a crew such as a conductor who is on duty as a crew member in a passenger transporting means such as a train to take proper measures to cope with a passenger who needs cautions such as a passenger who has performed any troublesome act in the past or a passenger who needs helps. <P>SOLUTION: In a central unit 10, passenger information such as noteworthy items to passengers is recorded so as to be associated with passenger numbers to identify the passengers in a passenger database 12a, and passenger transporting means numbers, seat numbers, passenger numbers and reservation information related with the reservation contents of seats are recorded so as to be associated with each other in a seat reservation database 12b. When the passenger transporting means numbers are received from terminal equipment 20 carried by the crew, the seat numbers, the passenger information and the reservation information are extracted from the passenger database 12a and the seat reservation database 12b on the basis of the received passenger transporting means numbers, and transmitted to the terminal equipment 20. The terminal equipment 20 outputs the received passenger information and the reservation information. <P>COPYRIGHT: (C)2006,JPO&NCIPI</p> |