Data analysis and flow control system

摘要

A computer implemented method and system for analysing and identifying the flow of internal and external communications in a large enterprise by collecting and analysing data relating to the information flow. The system comprises: a capture component adapted to capture communication activity data comprising communication data relating to the type of communication and organisational data relating to parties participating in the communication, the capture component further adapted to transform the communication data into a common format in dependence on the type of communication activity; an analysis component adapted to analyse the transformed data to identify patterns of communications and variances from previous patterns of communications; and, a presentation component adapted to present the data or results of data analysis.