发明名称 Real time customer service data manipulation to allow multiple services per trigger type
摘要 A system for providing multiple call processing services to a customer includes a first call processor configured to provide a first call processing service; a second call processor configured to provide a second call processing service; and a feature manager in communication with the first and second call processors, the feature manager being configured to receive a query message generated in response to a trigger associated with a telephone call and to direct the first and second call processors to provide the first and second call processing services.
申请公布号 US2005265536(A1) 申请公布日期 2005.12.01
申请号 US20050095009 申请日期 2005.03.31
申请人 发明人 SMITH BENJAMIN V.
分类号 H04M3/42;H04M7/00;H04Q3/00;(IPC1-7):H04M3/42 主分类号 H04M3/42
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