发明名称 |
TERMINAL OPERATION SUPPORT SYSTEM AND METHOD, AND COMPUTER PROGRAM |
摘要 |
<p><P>PROBLEM TO BE SOLVED: To exhibit proper operation support information according to an operation situation of a user without waiting requirement from the user. <P>SOLUTION: A user terminal 30 has: an operation detection part 303 detecting operation performed by the user on a displayed operation screen; a help requirement part 304 transmitting help requirement to a server 10 when prescribed operation is not detected for a prescribed time; and a help display part 306 displaying help information transmitted from the server 10. The server 10 has: a help information storage part 100 storing the help information in each kind of the operation screen; and a help transmission part 102 reading the corresponding help information from the help information storage part 100 according to the help requirement transmitted from the user terminal 30, and transmitting it to the user terminal. <P>COPYRIGHT: (C)2006,JPO&NCIPI</p> |
申请公布号 |
JP2005275877(A) |
申请公布日期 |
2005.10.06 |
申请号 |
JP20040088943 |
申请日期 |
2004.03.25 |
申请人 |
BANK OF TOKYO-MITSUBISHI LTD |
发明人 |
KIMURA KAZUYA |
分类号 |
G06F3/048;G06F3/00;(IPC1-7):G06F3/00 |
主分类号 |
G06F3/048 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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