摘要 |
A method of mapping status messages of monitored objects to service elements in an IT-infrastructure-management system is provided. The service elements and their dependencies being represented by an element graph having directed links between service elements, thereby defining higher-level and lower-level service elements. The method includes directing a status message to at least one higher-level service element; ascertaining, at the higher-level service element, whether the status message pertains to a lower-level service element connected with the higher-level service element; down-wardly propagating of the status message to said lower-level service element in response to a positive outcome in the action of ascertaining.
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