摘要 |
PROBLEM TO BE SOLVED: To provide a CTI system capable of taking a hosting service mode. SOLUTION: A WWW server-application server 15 is provided on an LAN different from that of a CTI server-WWW server 14. A first LAN provided with the CTI server-WWW server 14 is connected with a private branch exchange containing a plurality of multifunction telephones 11a and 11b, and a plurality of clients PCs 13a and 13b. A request from the client PC is made to the application server through the Internet 18. The application server transfers the request to the CTI server of an LAN to which the client PC transmitted the request belongs. COPYRIGHT: (C)2005,JPO&NCIPI
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