Digital data communication system using video telephony

摘要

A service provider communication system includes a computer network-enabled workstation for a service provider (e.g., a medical caregiver) and a computer network-enabled communication device for a requester (e.g., a patient) in a location remote from the service provider workstation. A data network interconnects the service provider workstation and the requester communication device, and the service provider workstation and the requester communication device have respective network addresses. A requester information database stores a data record corresponding to the requester. The requester communication device includes a signaling device for generating a request signal and a controller responsive to the request signal for initiating a video communication link between the requester communication device and the service provider workstation using the respective network addresses and for initiating display of the data record at the service provider workstation.