| 摘要 |
There are provided a video telephone interpretation system and a video telephone interpretation method capable of coping with an urgent case without requiring search of an interpreter in advance by a caller and negotiation with a call destination, minimizing the on-duty hours of the interpreter, and reducing the interpretation service cost. The video telephone interpretation system (100) receives a call from a caller terminal (10) by a control device (110), references an interpreter registration table (112) to acquire a terminal number of an interpreter capable of interpreting between the language of the caller and the language of the call destination, and connects the caller terminal (10), the call destination terminal (20), and the interpreter terminal (30). Moreover, the system has a function for communicating video and audio required for interpretation between the terminals. The audio of the interpreter is transmitted to the caller or the call destination by an audio switch (174) as is specified by the interpreter terminal and the audio of the conversation partner is suppressed or cut off when the interpreter audio is detected in audio synthesis devices (130, 150), thereby providing a rapid and appropriate interpretation service. |
