METHOD AND APPARATUS FOR PROVIDING INTEGRATED MANAGEMENT OF POINT-OF-SALE AND ACCOUNTS RECEIVABLE

摘要

A system and method for providing integrated customer care, managing complex data relating to services and presenting information for selection and interaction by end users. The present invention delivers, tracks, presents a nd manages various aspects of customer care using a customer centric paradigm. An integrated macro-framework is utilized to provide a consistent and efficient single-point of entry GUI tool for accessing and navigating through various displays relating to the processing of data, reports, billing, work-flows, service orders and other aspects of customer care.